These terms govern your use of 92ro. Please read them carefully — they cover your account, deposits and withdrawals in PKR, bonus conditions, betting rules, and your responsibilities as a player. By registering at 92ro, you confirm you have read and agreed to everything below.
These Terms and Conditions form a legally binding agreement between you and 92ro. For questions, contact support@92ro.app
Quick Summary
This summary does not replace the full terms below. All sections of these Terms and Conditions apply equally regardless of whether they appear in this summary.
Our Commitments to You
92ro writes its terms so that Pakistani players can actually understand them. Where a clause is complex, it is explained in practical terms alongside the legal wording. No clause that benefits 92ro while hiding a disadvantage to the player is buried in fine print.
When 92ro updates these Terms and Conditions, registered players are notified at least 14 days in advance via email or in-app notification before changes take effect. You can close your account and withdraw your balance if you do not accept any updated terms.
These terms apply equally to every 92ro account — from a new player at micro stakes to a Diamond VIP member. No account receives special treatment that exempts it from the rules that protect the integrity of the platform for everyone.
By creating an account on 92ro, accessing any part of the platform, or placing a bet or playing any game, you confirm that you have read, understood and agreed to these Terms and Conditions in full. If you do not agree with any part of these terms, you must not use 92ro.
These Terms and Conditions apply to all services provided by 92ro including but not limited to sports betting, casino games, live dealer games, poker, and any promotional or VIP programme activity. They apply to all access methods — desktop browser, mobile browser, and any future 92ro application.
92ro reserves the right to update these Terms and Conditions at any time. When changes are made, registered players will be notified at least 14 days before they take effect. Your continued use of 92ro after the effective date of any changes constitutes acceptance of the revised terms. If you do not accept revised terms, you may close your account and withdraw any remaining balance before the effective date.
Plain-language note: These terms are a contract. Reading them before you play is genuinely worth your time. If anything here is unclear, contact 92ro support at support@92ro.app before you start playing.
Age requirement: You must be at least 18 years old to register and use 92ro. This is a firm requirement with no exceptions. 92ro reserves the right to request proof of age at any time and will close any account found to belong to a player under 18, voiding any balance.
One account per person: Each individual may hold only one active 92ro account. This applies regardless of device, email address, payment method or household. Where 92ro identifies that a single person holds multiple accounts, all secondary accounts will be closed without notice and any balance across those accounts may be forfeited depending on the circumstances.
Accurate information: You must provide accurate and complete information when registering. This includes your full legal name, date of birth, Pakistani mobile number and a valid email address. You are responsible for keeping your registration information up to date. Providing false information is grounds for immediate account closure.
Verification: 92ro may request supporting documentation at any time to verify your identity, age or payment method. This typically occurs at first withdrawal or when account activity raises a flag requiring review. Accepted documents include Pakistani national identity card (CNIC), passport, and bank statements matching your registered name.
Geographic eligibility: 92ro is intended for use by players in Pakistan. You are solely responsible for ensuring that your use of 92ro complies with the laws of your jurisdiction. 92ro does not accept any liability for players who access the platform from jurisdictions where online gaming is restricted.
You are fully responsible for maintaining the security of your 92ro account credentials — your password, PIN, and any two-factor authentication method linked to your account. You must not share your login details with any other person.
All activity conducted using your account credentials is your responsibility, whether or not you personally initiated it. 92ro cannot be held liable for losses resulting from unauthorised access to your account where you have failed to adequately protect your credentials or where you have shared them with another person.
If you suspect that your account has been accessed without your authorisation, you must notify 92ro support immediately at support@92ro.app. 92ro will investigate promptly and may temporarily suspend the account during the investigation to prevent further activity.
Important: 92ro will never ask for your password via email, chat or phone. If you receive any communication requesting your password, treat it as fraudulent and report it to support immediately.
Currency: All 92ro transactions are conducted in Pakistani Rupees (PKR). No foreign currencies are accepted. No exchange rate conversion is applied by 92ro to deposits or withdrawals.
Accepted payment methods: 92ro supports Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT (interbank fund transfer), and Visa/Mastercard debit or credit cards. 92ro reserves the right to add or remove payment methods at any time with notice to registered players.
Minimum deposit: The minimum deposit at 92ro is Rs 200. There is no maximum deposit limit set by the platform, though individual payment providers may apply their own transaction limits.
Deposits: Deposits are credited to your 92ro wallet immediately upon confirmation from the payment provider. 92ro is not responsible for delays caused by the payment provider's own processing systems.
Withdrawal eligibility: To make a withdrawal, your account must be fully verified. Withdrawals may only be made to a payment method linked to your verified identity. You cannot withdraw to a third party's account or to a payment method that was not used to deposit (where technically possible to enforce).
Withdrawal processing: 92ro targets the following processing times after your withdrawal request is approved: Easypaisa and JazzCash — 5 to 15 minutes; NayaPay and SadaPay — 5 to 30 minutes; Bank IBFT — same business day for requests submitted before 4:00 PM PKT; Visa/Mastercard — 1 to 3 business days. These are targets, not guarantees. Delays outside 92ro's control are not grounds for a complaint against the platform.
Fees: 92ro does not charge withdrawal fees. Your bank or payment provider may apply their own fees — these are outside 92ro's control and not reimbursable.
Bonus balances: Bonus balances that have not met their wagering requirement cannot be withdrawn. Only real money balances — or bonus balances that have satisfied their wagering requirement — are eligible for withdrawal.
92ro offers a range of bonuses and promotions including welcome bonuses, reload bonuses, cashback, free bets, and VIP programme rewards. Each promotion has its own specific terms, which are published in full on the Promotions page and in any communication accompanying the offer.
Wagering requirements: All bonuses at 92ro are subject to a wagering requirement unless explicitly stated otherwise. The wagering requirement specifies how many times the bonus amount (or deposit plus bonus amount) must be staked before any winnings derived from bonus funds can be withdrawn. The applicable multiple is stated clearly in each promotion's individual terms.
Claiming bonuses: Unless a bonus is automatically credited, you must actively claim it within the timeframe specified. Unclaimed bonuses after the claim period expires will not be credited retrospectively.
Bonus abuse: 92ro monitors bonus usage patterns. Activities designed to exploit bonus terms — including but not limited to low-variance betting to meet wagering requirements, multiple account creation to claim the same bonus, or systematically hedging bonus bets — are considered bonus abuse. 92ro reserves the right to void bonuses and winnings and close accounts where abuse is detected.
VIP programme: The 92ro VIP programme operates across five tiers. Entry to and progression through tiers is based on cumulative wagering over rolling assessment periods. 92ro reserves the right to review and adjust tier status, and to modify VIP programme benefits, with notice to affected members. Full VIP terms are available on the VIP Club page.
Good to know: Where a promotion's individual terms conflict with these general Terms and Conditions, the promotion's specific terms take precedence for that promotion only.
Minimum bet: The minimum stake for sports betting at 92ro is Rs 50 on standard markets. For some exotic or ball-by-ball in-play markets, the minimum may be Rs 100. Casino game minimum bets vary by game and are displayed at the table or game interface.
Bet acceptance: 92ro reserves the right to refuse any bet, limit stake amounts, or restrict specific markets on any account, at any time, without giving a reason. This right is exercised where 92ro has reason to believe a bet represents an unacceptable risk or where an account has shown patterns of irregular activity.
Obvious errors: In the event that a market is published with an obviously incorrect price — including but not limited to results of events that have already concluded, or odds that are manifestly different from the market for the same event — 92ro reserves the right to void bets placed on that market and refund stakes. What constitutes an obvious error is determined by 92ro's trading team at their reasonable discretion.
In-play betting: In-play bets are accepted subject to live market availability. 92ro may suspend live markets during match incidents (wickets, reviews, stoppages). Bets placed on suspended markets are void. 92ro is not responsible for delays in market suspension that result in bets being accepted during an ongoing incident.
Abandoned matches: Where a sports event is abandoned before a result is possible under applicable sporting rules, all bets on that event are voided and stakes returned. Markets that reached settlement before abandonment (such as a completed over total) are settled and not voided.
Casino game results: All 92ro casino game results are produced by certified random number generators (RNG). The RNG certification applies to all virtual games including Roulette, Poker, and Andar Bahar virtual formats. Live dealer games are conducted by human dealers under recorded conditions. Game results are final and not subject to reversal except where a verified technical malfunction is confirmed by 92ro's technical team.
The following conduct is strictly prohibited on 92ro. Engaging in any of these activities may result in immediate account suspension, forfeiture of balance, and in serious cases, referral to relevant authorities:
Chargeback policy: If you initiate a chargeback with your bank on a deposit that was genuinely made to your 92ro account, your account will be suspended during investigation. If the chargeback is found to be fraudulent, the amount will be referred for debt recovery and your account permanently closed.
Suspension by 92ro: 92ro may suspend your account at any time pending investigation of suspected prohibited conduct, verification requirements, or technical security concerns. During suspension, deposits, withdrawals and gaming activity are unavailable. 92ro aims to resolve suspension investigations within 72 hours where no external verification is required.
Closure by 92ro: 92ro may permanently close an account where it finds evidence of prohibited conduct, repeated terms violations, age verification failure, or where maintaining the account would create a legal or regulatory risk for the platform. Where an account is closed due to no fault of the player, the verified balance is returned via the original payment method.
Closure by the player: You may close your 92ro account at any time by contacting support at support@92ro.app. Your remaining real-money balance will be withdrawn to your verified payment method. Any unsatisfied bonus balance will be forfeited on closure. Account closure takes effect within one business day of your confirmed request.
Self-exclusion closure: Accounts closed via the self-exclusion tool under responsible gaming provisions are subject to a mandatory cooling-off period before any request to reopen will be considered. Full details are in Section 9 below.
92ro is committed to providing tools that help players manage their gambling activity responsibly. The following tools are available directly from your account settings at any time:
92ro may proactively reach out to players where account activity shows patterns consistent with problem gambling — for example, extended continuous sessions, rapidly escalating stake sizes, or repeated immediate re-deposits after withdrawal. This outreach is not punitive; it is part of 92ro's commitment to player wellbeing.
If you are concerned about your own or someone else's gambling, 92ro encourages you to access support resources. Full details of available tools and external support organisations are on the Responsible Gaming page.
All content on the 92ro platform — including but not limited to the 92ro name, logo, game interfaces, graphics, text, software code, and data compilations — is the intellectual property of 92ro or its licensed suppliers. No part of the platform may be copied, reproduced, distributed or adapted without prior written permission from 92ro.
Your 92ro account grants you a limited, non-transferable, non-exclusive licence to use the platform for personal entertainment purposes only. This licence does not include any right to sub-license, sell, resell, or commercially exploit the platform or its content in any way.
92ro provides its platform on an "as is" basis. While 92ro takes all reasonable steps to maintain platform availability and functionality, it cannot guarantee uninterrupted access. Planned maintenance, emergency technical interventions or third-party infrastructure issues may result in temporary unavailability.
92ro is not liable for any losses — financial or otherwise — arising from platform unavailability, delays in bet acceptance or settlement, or outcomes of games or sporting events. 92ro's liability to any individual player in respect of any single incident is limited to the verified deposit balance held in their account at the time of the incident.
92ro is not responsible for any losses resulting from decisions made based on information published on the platform — including but not limited to odds, statistics, team information or match schedules — where that information contains errors.
Gambling involves risk. 92ro cannot be held responsible for financial losses incurred through gaming activity on the platform. Only gamble what you can afford to lose.
If you have a complaint about any aspect of your 92ro experience — a bet settlement, a payment, a bonus, or account access — you should first contact 92ro support via live chat or at support@92ro.app. Most issues are resolved at this stage within a few hours.
If your complaint is not resolved to your satisfaction through initial support contact, you may escalate it by emailing support@92ro.app with the subject line "Formal Complaint" and providing full details of the issue, the resolution you are seeking, and any relevant reference numbers. Formal complaints are acknowledged within 24 hours and resolved within 10 business days wherever possible.
All bet settlement decisions are based on official result sources for the relevant sport or competition. Where an official result is revised after initial settlement (for example, following a post-match inquiry in cricket), 92ro will re-settle affected markets based on the official revised result.
92ro collects and processes personal data in accordance with its Privacy Policy. By registering at 92ro, you consent to the collection and use of your personal data as described in that policy. The Privacy Policy is available in full at /privacy-policy.
92ro does not sell or otherwise transfer your personal data to unaffiliated third parties for their own marketing purposes. Data shared with third parties is limited to what is necessary for payment processing, identity verification, fraud prevention, and platform operation.
These Terms and Conditions are governed by and construed in accordance with applicable law. Any dispute arising from your use of 92ro that cannot be resolved through the complaints process described in Section 12 shall be subject to the exclusive jurisdiction of the relevant competent courts.
If any provision of these Terms and Conditions is found to be invalid, illegal or unenforceable, the remaining provisions shall continue in full force and effect.
For any questions about these Terms and Conditions, or any aspect of your 92ro account, please contact our support team:
92ro support operates in Pakistan Standard Time (PKT, UTC+5). For urgent matters during PSL or international cricket matches, live chat is the fastest route to a resolution.
These Terms and Conditions were last updated in January 2025. 92ro will notify registered players of any material changes before they take effect.
By registering, you confirm you have read and accepted these Terms and Conditions. You must be 18 or older. Register in under two minutes and deposit PKR via Easypaisa, JazzCash or bank IBFT.
18+ only · PKR transactions · Play responsibly